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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      Bad - Customer Support Associate Blackbaud Employee Review

      1.0
      Jul 25, 2025
      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing Postive in this Job

      Cons

      There is no Job Secure

      avatar
      Blackbaud Response
      11mo
      Hello! Thanks for sharing your experience working at Blackbaud. If you are open to sharing additional feedback and would like to talk more about your review, please email blackbaudrecruiting@blackbaud.com. We would love to hear from you, so that we can continue to make Blackbaud a better place to work. Thank you for your feedback!

      Explore other reviews about Blackbaud

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was able to grow professionally, and be pushed to be the best employee possible

      Cons

      Honestly, at the time there weren’t many cons.

      avatar
      Blackbaud Response
      5mo
      Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
      1.0
      Jul 8, 2026
      It senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, remote work flexibility, you get to work with some very talented folks.

      Cons

      Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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