Great place to work - Customer Success Manager Blackbaud Employee Review

4.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people, good benefits, good management

Cons

Pay could be better, workload can be really heavy depending on the book of business you receive

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Blackbaud Response
10mo
Thank you for your review! Blackbaud is for people who want to be part of a team committed to fueling social impact. Here, you'll find colleagues who are authentically passionate about providing essential software for people and organizations changing the world.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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