Great culture but horrible supervisors and job opportunities - Account and Technical Services Tier II Blizzard Entertainment Employee Review

4.0
Oct 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Blizzard has a really relaxed work environment based around the culture of the games they produce. It's very relaxed and everyone there is proud to be a nerd/geek. They offer great health benefits and bonuses and profit sharing to full time employees

Cons

The attendance policies in the Customer Service department is based on a point system. Each time you call out it's three points, and it only takes nine points to get a write up, and twelve to be fired. They do not accept doctors notes to excuse absences, and if you are gone for more than three days in a row you have to apply for FMLA to cover the time you missed or else you risk getting written up or fired. There is also a lot of favoritism that goes on.

Explore other reviews about Blizzard Entertainment

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great people, best and kindest in the business

Cons

Compensation is on lower side

2.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- Depending on the team, you get to work with some great people. - Company events are fun and make you temporarily forget that you're still in a corporate environment. - You're near the games being released.

Cons

On the surface, the company talks a big game about being structured and performance-driven. In reality, it feels pretty chaotic once you’re actually in it. Expectations aren’t clearly defined, and what “success” looks like seems to shift depending on the week or who you’re talking to. You end up spending more time managing optics and trying to stay aligned with moving targets than actually doing solid engineering work. What makes it worse is how management handles team dynamics. Toxic behavior doesn’t really get addressed — if anything, it sometimes feels like it’s enabled. Feedback can feel very one-sided, and when you raise concerns, they’re not always taken seriously or represented fairly. There are definitely moments where the narrative about your performance doesn’t match the reality of what you’re actually doing day to day, which slowly kills trust. At a minimum, leadership needs to get better at clear communication, setting stable and objective expectations, and actually supporting both engineers and managers. Without that, even strong teams start to feel dysfunctional. Compensation doesn’t make up for it either. It often feels like decisions are driven by cost-cutting rather than recognizing real impact, which makes the whole environment feel more transactional than motivating. Overall, I wouldn’t recommend this place in its current state, especially if you’re an experienced professional looking for a stable, well-run role.

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