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      Block

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      Block reviews

      Great work-life balance, but management lacks understanding - Customer Support Block Employee Review

      3.0
      Jun 14, 2026
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance, great benefits

      Cons

      Upper management out of touch with the actual duties of front line advocates. Grading and metric guidelines (frequent changes in the standard reflect this) are completely out of touch with reality of the calls received.

      Explore other reviews about Block

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team culture, product, leadership, and customer centricity

      Cons

      Not really a con, but folks need to be able to move and pivot quickly

      5.0
      Sep 26, 2015
      Intern - hourly
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of benefits. Gym, free food, showers, Close to transit Good food Good software practices Is this twenty words yet

      Cons

      I would say that there aren't any cons really. I'm just trying to fill this space with 20 words

      267
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