Loved my time there, but there were lots of growing pains - Resolution Desk Advocate Block Employee Review

You could not negotiate salary if you were hired/promoted into another role/department. Rules and policy in my department changed constantly. PTO was hard to come by and was always a point of contention among those in Customer Success. Not all leads managed equally - someone might allow you to work from home, while another one would always deny it. Company culture is very cliquey... it was very hard to make friends.