It's ok - Retail Associate Block Employee Review

the metrics are hard to meet, even for a seasoned rep, it's not easy to do everything they need you to do with the small amount of time they give you in between calls. at the end of the day it's a call center, you have to deal with customers. they have no culture, only one lead for about 40 reps means you rarely talk to your lead, it takes a super long time for leadership to get back to you when you need help.