Lots of great people and even more toxicity - Manager Sales Bloomerang Employee Review

Unfortunately the sales function has had a revolving door of leadership across BD and NBB functions. Every manager role up to CRO have turned over in the last few years. One of the biggest issues is the amount of pressure placed on middle managers but without any support, clarity, or development opportunities. ELT was constantly reacting to their own ever-changing strategies. Sales leadership was pulled in different directions, unable to focus on coaching or their own strategies based on their segments/markets/team strengths. Instead of being empowered to lead, sales managers were interrupted for scoldings about their lack of skills and efficiency, or chasing whatever arbitrary KPI happens to be the CEO’s focus that week. The constant shifts in direction create confusion, burnout, and a culture where real progress is nearly impossible. Rather than try to de-escalate or clean up the toxic environment, the CEO contributes to it. Inappropriate commentary, condescension in department or all company meetings, delivered with an arrogance that leaves people feeling confused, uncomfortable, and hostile. Certainly not the type of environment that should be encouraged for a company that is in the business of empowering non-profit organizations to raise more money and do more good. The company will have a hard time thriving under that leadership.