Company cares about their clients! Wish they cared about their staff... - Operations Assistant BlueSprig Employee Review

1.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

- Company cares about their clients and progress - Really tries to do the best by the kids and their families - Great individuals work here (but should leave because they deserve better)

Cons

- Pay - PTO, or lack thereof - No work/life balance, centers are open 8-6pm and expect you to be available from 7-6:30pm - I worked 50+ hours a week average, yet was penalized for all the needed overtime - Staff are always having their hours cut unexpectedly. We had a power outage and many staff were not compensated for showing to work or lost 8 hours of pay. If clients cancelled or failed to show, good luck. - Understaffed, no one to cover for employees out sick or vacations. - As an operations assistant I was: cleaning (vomit, urine, after children AND adults), repairing (if I put in a repair request would get reprimanded so I personally fixed toilets, sinks, doors, printers, computers, lighting etc.), scheduling (staff, tours, interviews), contacting families, doing intake, recruiting, stocking, ordering inventory, planning events, training. I was paid $17/hour for doing what could be 4 separate positions.

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BlueSprig Response
4y
Thank you for your review and your time with BlueSprig. We strive to support our teams as much as possible to help create a compassionate and welcoming environment for the clients. We offer our employees flexible hours, so we are sorry to hear about your experience with work-life balance. We care immensely about our employees and we aim to provide a supportive environment to help team members. We will continue to follow up and follow through on all feedback and thank you for your time!

Explore other reviews about BlueSprig

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

amazing job ever recommed 10/10

Cons

scheduling and canceling and alot

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BlueSprig Response
2w
Thank you for your feedback and recommendation. We're glad to hear you've had a positive experience and appreciate your recognition of the work our teams do every day to support children and families. We also appreciate your feedback regarding scheduling consistency. Input like yours helps us identify opportunities to improve and strengthen the experience for both our employees and the families we serve.
2.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The RBTs and BCBAs are great and truly care for the children. You are able to work with a multitude of children and staff instead of a small team. They provide decent insurance.

Cons

This company does not put money into the clinics or stimuli for the clients. If you need something for a child, expect to have to purchase it with your own money. Bluesprig also does not provide any RBTs for administrative tasks so if you need materials made, you have to do it on your personal time at home. Additionally, with no admin time the clinics become dirty. If I toured one of the nearby clinics, I would not send my child there due to the filth on the walls and toys. When you are provided with an evaluation, it is 6 months after the review period. It is obvious that the CEO has no behavioral background because there are no incentives to motivate RBTs (or the children for that matter). This is the consensus of multiple BCBAs and RBTs from different clinics, not just my opinion.

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BlueSprig Response
1d
Thank you for sharing your feedback and for recognizing the dedication of our RBTs and BCBAs. We're proud to have team members who are passionate about making a positive difference for the children and families we serve. We also appreciate your perspective regarding resources, support, and the clinic environment. Providing high-quality care and maintaining a positive workplace are ongoing priorities, and feedback like yours helps us identify opportunities to improve.
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