They chew you up and spit you out. - Sales Associate/Makeup Artist Bluemercury Employee Review

2.0
Jul 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Great products, ability to sell across brands, extensive product knowledge training

Cons

Ridiculous "commission" structure that fails to reward individual success and is set up to prevent company from having to pay out commissions, poor corporate leadership/support, almost invariably incompetent, unqualified and antagonistic store managers; requirement to perform extensive operational duties including inventory stocking, taking out the trash, cleaning customer & employee bathrooms, sweeping, mopping, vacuuming store and window washing everyday, merchandising, paperwork; below industry pay, insulting yearly raises (for example 25 cents --- in four years my hourly wage increased less than two dollars; sharky and unethical sales practices by other associates and store managers like cherry-picking, ringing someone else's sales for themselves, failing to rotate walk-up sales -- and this behavior is tolerated and even encouraged by the unprofessional adversarial and gossip-ridden culture where only money matters. Air conditioning / heat always breaking down, prohibitively expensive insurance options. When long-term, successful employees start asking for fair pay and fair practices management replaces them with new staff eager to prove themselves and therefore willing to tolerate unfair policies, expectations and low pay. Most recently, excessive pressure to push in-house brand over other lines, which alienates other vendors and compromises customer trust.

Explore other reviews about Bluemercury

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment great manager occasional gratis and discount

Cons

I really can not think of any

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Business hours and get to meet some great clients

Cons

Lack of recognition for hard workers. No pay increase. Some employees are getting paid 30+ an hour at most stores and complain about a couple of cents from pay increase where people like myself is getting paid $10 less with no pay increase. Full time employees will do the most work more than anyone else, including management. Management also receives the most recognition over the employees that do the most work. This company has been bought out by Macy’s so I don’t think they care to hear what employees have to say.

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