Salary - Head of Ecommerce Blum Employee Review

Good people work at this company.

The culture is very centered in doing things the way they have always been done.

Blum historically offered a strong culture, excellent coworkers, long-term career opportunities, and a genuine commitment to employee development. For many years, leadership appeared to believe that taking care of employees would naturally lead to business success. The company invested in people, encouraged loyalty, and fostered a collaborative environment.

Over the past seven years, and especially in the last few years, the culture has changed dramatically. The focus appears to have shifted from employee well-being and sustainable growth to maximizing financial performance and driving ever-increasing workloads. Many employees are carrying responsibilities that would have previously been distributed across multiple roles. Expectations continue to increase while resources remain limited. As a result, burnout has become common, and even long-tenured employees who once envisioned spending their careers here are leaving or being pushed beyond reasonable limits. One of the most concerning changes is the growing disconnect between leadership and employees. Feedback is frequently requested, but many employees feel their concerns are not genuinely heard or acted upon. Decisions often seem to be made far from the people closest to the work, resulting in initiatives that create additional complexity without addressing operational realities. There also appears to be an increasing trend of promoting individuals into positions beyond their capabilities while discounting the expertise of experienced employees. This has contributed to declining morale, inconsistent decision-making, and a lack of confidence in leadership direction. Blum remains a financially strong company with excellent products and a respected brand. However, the employee-centered culture that once differentiated the company has been significantly diminished.