Pros
Bombardier Transportation is definitely a good place to work. They are very serious about customer satisfaction , the technicans, and thesafety of their workers. Senior Management and HR open the lines of communication with "All Associate" meetings on a monthly basis. During the meetings the leaders of O & M, Quality, Engineering, Supervisors, HR and even the General Manager will participate in this open forum. The meeting is taken very seriously as a employee engagement tool. The management commnicates the busines information and feedback is taken to evaluate best practices. Also, there is a vey important shift to shift briefing to assist all in the daily operations of the monorail system. This briefing is very similar to other transportation industries and should be counted as a good benchmark and best practice.
Cons
The competition of the similiar industries encourages the technicans to move on. After getting good training from the site; the technicians seek employment at other transportation companies. The turnover of personnel with 1-2 yearsservice must improve.