employer cover photo
employer logo

a glorified call center... - Account Executive Booker Employee Review

1.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Breakfast on Mondays, lots of alcohol and free events (games, happy hour) You get two monitors, and there's a basketball game in the office that's fun.

Cons

The equipment you're given is well below average. The mic on the headset picks up every sound in the room so it's hard to hear, the phones are clunky and old and everything is Dell. The place is a revolving door. You're given a demo to build with almost no training around product knowledge, but you'll get tons of condescending sales koolaid that doesn't overall help employees with sales since this is a physical product you're selling and not some kind of ROI. You can try to quantify a need (and you'll sound awkward) but overall whether a client decides to go with Booker or not is about preference and what the software can do, not how you sell them. Very high, rigid price points and aren't willing to negotiate with the clients, and they insist on charging a signup fee which no other competitor does. You will be given no support. Your hours are 7 to 4 but if you don't work 7 to 7 with a smile on your face your days are numbered. You waste time making 100 dials to businesses who have already been contacted over and over again and have no interest in switching to Booker. After a while it'll start to feel like you're cold calling to sell cars or cell phones since everyone already either has one or is never going to have one. As an inbound rep you'll be given leads that aren't actually inbounds just random forms filled out to read certain blog posts, but very few close or even remember filling out the form since it's not Booker they're interested in in the first place. The favoritism is rampant there so you will see the same four reps hitting quota month after month, but everyone else tends to miss by 40% or less. You can be successful anywhere else, and when you go for your in person interview they'll do a good job of presenting Booker as a company that is happy and a safe environment to work. In reality it is easily the most dysfunctional work environment I've ever experienced.

Explore other reviews about Booker

5.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working for Booker they have awesome people, Culture! What I enjoyed best about the role at Booker is that I really enjoy mentoring entrepreneurs and helping them create a successful strategy to manage their business that way they can focus on what they do best. This company is transparent and cares so much for their Customers and is committed to your success.

Cons

no on-site Gym, the pay is fair but I think is underpaid based on other employers in the tech industry.

5.0
Jan 5, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - My overall comp has increased year over year - Time off is awesome, and you're not frowned upon when you take it - Career growth is something that actually happens - Fast-paced environment - Ping Pong and Kegs are always a plus - Great culture - Talented professionals - Collaborative environment across different segments - Brand recognition - Flexibility and autonomy given to consult with your clients - Networking opportunities here are endless NYC Management View: MBWA) / Democratic Management Approach. Here is why…. Mike H is an invaluable asset to our team. He has a Democratic / Management by Walking Around (MBWA) approach. He aims to involve all member’s of the team in the decision making process. He is very familiar with the SMB sales process and sales cycle which in the end helps me to land more deals. I have witnessed first-hand many sales reps at Booker develop and hone their skills within a short period of time under Mikes direction. Mike engages with the team and encourages a competitive and healthy rivalry while helping us to embrace corporate and team culture. This helps to drive real metrics and results. This level of management is characteristic I have grown to truly appreciate Mike for. He also engages with other departments, embraces change and lends advice to those in need.

Cons

- Here at Booker it's easy to become attached to your work, leads & accounts, and it often trickles over into your personal life after hours, or on weekends. - Quota isn't necessarily the easiest to hit. But I guess if it were easy I suppose they would let anyone in.

5
See reviews by: Helpful|Rating|Date|All