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Stay Away. Like someone else said, "Sinking Ship." - Sales Executive Booker Employee Review

1.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

-Most of the other sales people were great, and fun to work with -Ping pong table.......but they got rid of that -Beer every Friday, but it's usually warm and foamy and no one seems to care -It didn't really seem like they cared whether you actually hit your call numbers every day -Free food for sales team on the last day of the month

Cons

-Promotions are few and far between -Compensation is average but they change the quota structure too frequently which makes things more complicated than they need to be -The product FREQUENTLY crashes leaving your customers, who rely on the software to run their business, out to dry -Every sales person is either looking for another job or should be -If you do not meet your quota you are put on a "performance improvement plan." Basically, there is no plan and you should spend your last month looking for another job -There have been many attempts to find a new vertical to launch the product in, but most have fizzled out quickly leaving the sales team to keep calling Salons and Spas that have already been over pitched on similar products -Implementation of the product is a nightmare and often results in losing a client at the expense of the sales rep -Training consisted of a week of listening to other reps make cold-calls, learning about the product, and sitting in on demos of the product, which are usually conducted by reps who had only been there a couple months -When you first start, they give you a bunch of pretty decent leads that you kill yourself trying to set up a demo with them, but then you pass it off to someone that has been there longer than you and you get something like $10 if they close. -Don't really know why I got business cards for a phone sales job -Most of the time the leads we got were straight out of the Yellow Pages and the customer wouldn't even have a website -The sales team managers were usually reps that were very good when they were selling, but terrible at managing people -There isn't really any camaraderie between departments, and I often wouldn't even recognize people from the other floor -Often times managers would come in visibly hung over or would not come in that day because they were hung over, and then they'd give us a hard time for being sick -We were given a lot of vacation time that we could never use because our managers would give us a hard time about it -There seem to be a lot of bogus reviews of this company on here. Anyone that says they can't think of one thing they dislike about their job is kidding themselves

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Booker Response
12y
Thank you for your feedback. You will be pleased to know that Booker has made a great many changes to their operations. In an effort to improve our sales department, we have hired an in-house, top notch sales trainer. Our reps now have not only an intensive product orientation but a continuous soft skills training program within the sales department. We have also revamped our entire Marketing team. We are focused on providing our reps with the best leads in both existing and new verticals. In an effort to improve team spirit and cross-department mingling, we have increased our fabulous FUN Committee events, including team building activities such as our new Summer Olympics or social activities like our "Wine & Cheese, Please!" events. Booker is always striving to make our employees love coming to work!

Explore other reviews about Booker

5.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working for Booker they have awesome people, Culture! What I enjoyed best about the role at Booker is that I really enjoy mentoring entrepreneurs and helping them create a successful strategy to manage their business that way they can focus on what they do best. This company is transparent and cares so much for their Customers and is committed to your success.

Cons

no on-site Gym, the pay is fair but I think is underpaid based on other employers in the tech industry.

5.0
Jan 5, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - My overall comp has increased year over year - Time off is awesome, and you're not frowned upon when you take it - Career growth is something that actually happens - Fast-paced environment - Ping Pong and Kegs are always a plus - Great culture - Talented professionals - Collaborative environment across different segments - Brand recognition - Flexibility and autonomy given to consult with your clients - Networking opportunities here are endless NYC Management View: MBWA) / Democratic Management Approach. Here is why…. Mike H is an invaluable asset to our team. He has a Democratic / Management by Walking Around (MBWA) approach. He aims to involve all member’s of the team in the decision making process. He is very familiar with the SMB sales process and sales cycle which in the end helps me to land more deals. I have witnessed first-hand many sales reps at Booker develop and hone their skills within a short period of time under Mikes direction. Mike engages with the team and encourages a competitive and healthy rivalry while helping us to embrace corporate and team culture. This helps to drive real metrics and results. This level of management is characteristic I have grown to truly appreciate Mike for. He also engages with other departments, embraces change and lends advice to those in need.

Cons

- Here at Booker it's easy to become attached to your work, leads & accounts, and it often trickles over into your personal life after hours, or on weekends. - Quota isn't necessarily the easiest to hit. But I guess if it were easy I suppose they would let anyone in.

5
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