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Booking.com

Part of Booking Holdings

Engaged Employer

Booking.com reviews

Multi-lingual environment in Customer Care Executive Dept - Customer Care Executive Booking.com Employee Review

4.0
Mar 20, 2018
Customer care executive
Recommend
CEO approval
Business Outlook

Pros

Great colleagues Diverse work environment with many languages spoken on a daily basis Great parties and give aways at the end of the year Very high tech with great technology

Cons

Low salaries (instead of increasing employee salaries Booking.com throws massive holiday parties, and gives away ipads etc.) Management is not very transparent No communication or interaction with other departments

Explore other reviews about Booking.com

5.0
May 30, 2026
Booker
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Director
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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