Depends on the viewpoint. - Anonymous employee Booking.com Employee Review

3.0
Dec 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some people rave about the company culture, relaxed friendly vibe, networking events. I would like to note the food quality which is better than most in Amsterdam and the inclusive LGBTQ character, there is a very active community within the company.

Cons

The conditions in customer service are simply appalling. The employees are continually asked to overperform against a ticking clock and cliques play a huge role on promotions. Not a welcoming place for introverts and low profile characters, as if one doesn't showcase themselves they don't get anywhere regardless of their performance. The worst part is their attitude to sick leave. No interest in the well being of the employees at all, even when they get sick due to poor ventilation they are still treated as machines expected to be back to work as soon as possible. Employees are asked to take vacation or reschedule doctor's appointments. Also the salaries are very low, especially in IT, marketing and finance.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

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