Benefits are great, but management is lacking - Customer Service Specialist Booking.com Employee Review

3.0
Jun 5, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is reasonable. Insurance is very low.

Cons

All of sudden changes that directly affect your job. Management has a hard time being on the same page. Lack of internal hiring for higher positions.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

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