Better befriend your manager if you want any hope of promotion - Guest Service Specialist Booking.com Employee Review

2.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice canteen Fruits on every floor. Really easy to be hired.

Cons

Turnover is enormous is this company as a lot of employees quit after few weeks/months because of the customers and managers. Managers are not here to help you grow within the company but will squeeze you so can they can bear the fruits of your hard work to their manager. When I quit after more than a year in the company, I have been put on the side of my team so other people didn’t think about quitting( trust me they did everyday)

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

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