Place where everyone is valued - Customer Service Advisor Booking.com Employee Review

4.0
Jun 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent Work Life Balance, Hybrid Work/Work from Abroad, Work Culture, Flexible and Accommodating, Free Lunch/Drinks/Fruit, Superb Equipment and Office, Benefits, Progression Opportunities,

Cons

Old system causing issues that can impact your performance if you work in a busy market, onboarding could be slightly longer to prepare you better for a smooth start, seems there are too many apps you need to monitor if you work in a busy market it might be challenging to stay on top with all the updates/messages

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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