Avoid it - Customer Service Specialist Booking.com Employee Review

1.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Perks, hotel discounts, semi-flexible schedule

Cons

Bad management, micromanaging employees, toxic work environment

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Booking.com Response
2y
Hi, thank you for sharing your feedback. It is great to hear you appreciate the benefits and semi-flexible schedule. We are however sorry to hear about your experience with management and the work environment. We take your comments seriously and will continue to strive towards a positive and supportive workplace for all employees. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, hybrid office situation

Cons

management is typically in Amsterdam, sometimes early hour calls

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