Pros
I will give the new owners credit. They have maintained good benefits since separating from Dell Technologies. The employees are smart and dedicated.
Cons
The infrastructure to grow the business to $1B does not exist today. I do not see capital expenditures devoted to building any at this point. The decision by management and the owners to replace Microsoft Office products with Google Workspace certainly reflects this. The new CEO's plan to increase sales is to hire 800 new employees in the coming year and get current employees to submit potential business leads. Of course, there is a monetary incentive being offered to employees for this. This does not seem to me to be cutting-edge leadership. But to be fair, he has only been in the role for about 3 months. Once again, I would hope to see investments in infrastructure as everything is currently done manually and does not scale. I am on the lookout for a strategy of going public in about a year or twenty-four months. Then comes the real surprise - intensive cost-cutting focused on eliminating jobs. All driven by the new private equity owners.