4.0
Aug 14, 2016
Former employee
Boston, MA
Recommend
CEO approval
Business Outlook
Pros
One of the best reasons to work at Boston Medical Center is helping patient. Must of the patient call confused about medication, insurance coverage, when is there next appointment. I could tell on their voice how confuse they were but by the time I was done helping them I can sense the relieve on their voices and the patient would thank me many time for helping the. Just that little part made my day knowing that I was able to put a smile on someones face and at the same time they felt relieve.
Cons
The only down size that I can think of is the way the call center was set up, but they are working on making it more comfortable for employers.