Customer Focus Pays Off - Anonymous employee Bottomline Employee Review

5.0
Jul 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Focus on customers is the one thing at BT that differentiates it from the competitors. Employees by and large respond to this and embrace the demands of supporting the global businesses at BT. * Good pay. * Senior leadership that will be there for you and your family when you truly need it. * Company focuses on its bottom line and has chartered a course towards long term economic health.

Cons

* Lack of cohesion in product offering. * Decentralized development of product can be inefficient. * Demands of delighting customers is sometimes a burden for people.

Explore other reviews about Bottomline

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, it's a good place to work. The work isn't particularly difficult, the team is friendly and supportive, and the work life balance is excellent. It's a comfortable environment where you can do your job without unnecessary stress.

Cons

The work can become repetitive over time.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great culture, the in office environment is phenomenal! -If you can sell the “nice to have” product, it can be incredibly lucrative

Cons

-Management goes silent on you -Promotion structure is not based off performance

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