Bad company / Bad Product - Technical Support Representative Bottomline Employee Review

1.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Free coffee, can work from home when needed, some people (very few) location. Dress code is a major plus, Benefits are good from some.

Cons

Bad product the requires a lot of hours and unhappy customers, management that has no clue and makes promises to customers that they make others live up too. The CEO micro manages the company like it is still a start up. He tells the same story over and over but I guess because they have layoffs every year, it is new to most people. They think collage hires walk on water and they have no clue these kids are just milking them until they can move on. if you have been around for a while, the person they hire sitting next to you, and probably a college hire will make much more than you.

Explore other reviews about Bottomline

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, it's a good place to work. The work isn't particularly difficult, the team is friendly and supportive, and the work life balance is excellent. It's a comfortable environment where you can do your job without unnecessary stress.

Cons

The work can become repetitive over time.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great culture, the in office environment is phenomenal! -If you can sell the “nice to have” product, it can be incredibly lucrative

Cons

-Management goes silent on you -Promotion structure is not based off performance

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