Don't walk the talk - Anonymous employee Bottomline Employee Review

1.0
May 15, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can get away with barely working or being terrible at your job Strong in UK Market due to lack of competent competition Don't seem to register sick days so take as many as you want

Cons

Directors in it for themselves Claim to be customer first but any insider will tell you it's Revenue first, customer Second Pick favourites and bend over backwards to please them, ignoring everyone else Brown nosing is their preferred method for promotion Claim innovation but don't have a clue Claim to look after employees but have zero real benefits - unless you count free fruit and pizza friday once a month New hire's are treated better than long-term staff, so they don't realise how terrible a company they are until for a while Do not care about employee loyalty Pay rates are terrible - and I mean TERRIBLE Do not engage employees Do not progress employees Do not assist in improving employees skillsets / talents Do not care about employee morale Management do not care about people, and will happily verbally abuse them in front of other staff Customer billing processes are a joke Don't care about customer loyalty Technology from the stone age Monumentally tight with money - do not invest in people, technology or even product development

Explore other reviews about Bottomline

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, it's a good place to work. The work isn't particularly difficult, the team is friendly and supportive, and the work life balance is excellent. It's a comfortable environment where you can do your job without unnecessary stress.

Cons

The work can become repetitive over time.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great culture, the in office environment is phenomenal! -If you can sell the “nice to have” product, it can be incredibly lucrative

Cons

-Management goes silent on you -Promotion structure is not based off performance

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