Good but no longer great - Implementation Consultant Box Employee Review

3.0
Mar 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Box continues to have a good culture. There is an excellent work life balance, unlimited vacation, free lunch, and good overall benefits. eStaff is well respected and comes across as open and approachable.

Cons

The company-wide focus is on becoming profitable and reducing costs. Hiring is slowing or has stopped completely in most teams. Teams are repeatedly asked to do more with less. Growth opportunities are becoming more limited. Mid-level leadership is spotty (lots of Director and VP level people have been leaving over the last year or two). In Box Consulting, there are some members of the senior leadership team that seem to be good at "playing the game" and managing up, but not making any real impact on their teams. New senior managers and directors are brought on, especially within the Growth and Strategy team, but they don't make any real impact and aren't respected internally. Constructive feedback on this team is not welcomed. Meanwhile, individual contributors are leaving and their positions aren't being backfilled but are being moved offshore (which some members of the leadership team are bragging about). Senior leadership within Box Consulting seems out of touch and uninterested in receiving feedback. The only priority is billable customer work - even if that means sacrificing efficiency and process improvements. BC is moving closer and closer to a traditional Consulting org, but they don't get comparable compensation. Time tracking is scrutinized, comments are required, and must be done daily. Monthly healthcare costs are high. There is no 401K matching even though people have been asking for this for years.

Explore other reviews about Box

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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