Lots of good things happening here! - Customer Success Box Employee Review

4.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

- Coworkers are smart, hard-working and fun to hang out with - Aaron, Dan and Dylan are transparent, brilliant, incredibly invested in the company and make you want to work harder - Strong reputation in Silicon Valley and among other tech start-ups - Lots of focus on internal mobility (however, many of these are 'lateral' moves with no change in compensation) - Offer a number of workshops to help people improve their skill set (negotiation, project management, etc.) - Lots of women on exec staff and in senior management positions

Cons

- Can't comment about the rest of the company but the pay in Customer Success is easily $20-$25k below market rate. Some of the best people are leaving or open to other opportunities outsides the company, primarily because of this huge gap - As the company has grown, it's become a bit ageist and less of a meritocracy

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and decent earning potential depending on segment. Opportunity to manage complex deal cycles. Broad product suite allows for cross-sell and solution-based selling. Active founder-led company

Cons

Poor management quality and leadership decisions can impact morale. Culture can feel less dull and lack energy especially compared to faster-growing tech companies. Selling the product can feel little exciting. Internal processes and decision-making can feel bureaucratic.

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