Starts off great, but can lead to burnout - BUILD Box Employee Review

4.0
Jul 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Like everywhere else it has pros and cons it really depends on your team and manager but overall great place to work. When I first joined I was thrilled everything went great I was excited to work and I did, until i began to notice its nearly impossible to launch or get anything done without jumping through SEVERAL issues and loops. Eventually you realize you are working so hard with no progress to show for anything becuase you have spent most of your time fixing and defining things that should have already been in place. Because of this its extremely easy to burn out here. Which is why im convinced most people don't stay here long at all (they claim to have normal attrition) . For a company as old as Box they have tons to do internally as they barely have processes in-place, no clear direction for career growth, poor infrastructure and very flaky management..just look at the older comments or other review sites that go years back, it just seems its always been this way here. I was so excited to work here Im afraid I am starting to not like it which is really sad because it has the best work culture i've ever experienced.

Cons

Read above for insight^ TLDR: -Lack of career direction -management -poor infrastructure -no processes -Flaky Manangement -chaotic startup feel environment at times

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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