Not if you're in maintenance! - Anonymous employee Bozzuto Employee Review

2.0
Nov 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent people to work with (about half anyway), and mostly nice properties. Looks good on your resume. Nice bonuses on a monthly basis.

Cons

Where do I start? -low pay for the industry across the board in maintenance -senior leadership looks at maintenance as a necessary evil instead of the back bone of each site -maintenance is responsible for EVERYTHING, yet has a say in NOTHING -treated like second class citizens compared to office staffs -work/life balance is a joke for maintenance staff members. Most sites you have to be on-call 24/7 every 2-4 weeks depending on the size of the site, and you get called in for everything/anything. There's your usual no heat/no hot water, leaks, fires, etc.; which are standard emergency calls. But, your getting called in for chirping smoke detectors, clogged toilets, malfunctioning stove/oven, and the most annoying, lock outs. Residents aren't charged for lock outs, or disciplined so it is completely abused by residents. Plus, they tell you they are only paying you for 30 mins (recently changed as it used to be 15 mins), which means I hope you live close to your site otherwise your getting the shaft on that. All this, and you're not being compensated to give up anywhere from half to a quarter of your life due to the heavy restrictions while on call (have to be within an hour of site, no drinking, etc.). This creates a heavy burden that upper management either doesn't understand, or flat out doesn't care, as all of these concerns have been voiced to them with nothing done to rectify the issue or better compensate the maintenance staff. Can't go to dinner while on call, or see a movie, or go to the beach unless it's near your site due to fear of being called in; get the picture? Some sites the lock outs are ridiculous, as guys are getting called in 3-5 times a weekend. As long as you're cool with all that, then you'll be fine. If not, think carefully.

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Bozzuto Response
9y
Thank you for your feedback. I am sorry to hear that your experience has been anything less than positive. We believe that our maintenance team is the front line and we do value you. Your feedback is important so that we can make our workplace even better. I encourage you to allow us to address some of the issues you are having so that we can support you at the company. I can be reached via our confidential employee feedback platform. I look forward to hearing from you to discuss further. We appreciate you as an employee and thank you for all the hard work that you do.

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- very friendly company - people oriented - promote standards

Cons

- weekend work but that's typical in property management

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Bozzuto Response
2w
Thank you for taking the time to share your feedback. We're glad to hear that you've experienced our people-first culture and supportive work environment. Building meaningful relationships, maintaining high standards and fostering a strong sense of community are all important parts of our company. We also appreciate your perspective on weekend work. We ensure our team members receive an equivalent amount of time off during the week when working weekends. Our employee's work-life balance is a priority. Thank you again for your review and for everything you contribute to our communities. Sincerely, Caroline, B. SVP.
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Super easy to coast along and do your thing.

Cons

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Bozzuto Response
14h
Thank you for taking the time to share your experience and for your contributions during your time at Bozzuto. We strive to foster a culture where both performance and professional growth are valued, while also recognizing the experience and institutional knowledge that long-tenured associates bring. Finding the right balance is something we continue to work on and feedback like yours helps inform those efforts. We appreciate your perspective and wish you all the best in your career moving forward.
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