Fantastic values, unmatched food & hospitality, genuine leaders. - Partner Brassica Employee Review

4.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Three weeks of paid vacation per year allowed me to ample time to travel and create lifelong memories. A month-long paid sabbatical (every three years) is rare in the food service industry, and it felt great to be recognized for my long-term commitment and tenure. There's been an incredible amount of growth with systems and structure since Brassica first opened in 2015. Best known methods are constantly evolving, and we continue to improve upon standards with speed & efficiency, food quality, service/hospitality, training, and financial performance. Due to the all-encompassing nature of the job, I not only learned how to run a tight ship in the kitchen, but also how to provide/teach genuine hospitality, effectively hire and train the friendliest teams, and how to implement high-level strategy in order to achieve long-term financial goals. This has given me a solid foundation for my future entrepreneurial goals.

Cons

We are growing too quickly, opening more locations in new cities without sufficient support to guarantee success in new and existing locations. We've struggled to effectively recruit, hire, train and retain fantastic partners. Overall, resources are spread thin and we must prioritize cultivating competent leadership in order to maintain operational excellence across all of our restaurants.

Explore other reviews about Brassica

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

There is plenty of training and clear expectations. They usually staffed us well. Free meal during your shift. The most fun food service job I had.

Cons

There were strict dress code and appearance guidelines (not just for food safety purposes, but limiting the number of earrings we could wear and hair/belt colors).

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Brassica Response
7mo
Thank you for sharing your experience! We’re glad to hear you enjoyed the training, clear expectations, staffing, and shift meals - and that Brassica was a fun place to work while in school.
2.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a competitive salary

Cons

- No sick time, illness results in resentment as the uncovered shift falls on the shoulders of someone else who had the day off. - Standards are different at every location making it unclear what is right/wrong when being transferred around/asked to cover - There is a salary cap unless you suggest quitting. Pay is inconsistent across the AOO level, some making more than OOs and tenured AOOs making less than brand new AOOs - It is a small company and rely on trickle down communication that often turns into a game of telephone. - Veteran leadership was trained completely differently than new leadership resulting in unclear standards and confusion. - Stores that are improperly staffed use leadership (training or from other stores) as free labor as to avoid upping labor costs, placing more on the middle man. - burnout is treated as a character flaw - areas of responsibility (schedule writing/inventory and COGS/repairs and maintenance) are not taught, just distributed - Being a yes man gets you more hours in unfamiliar understaffed improperly run locations, rather than more compensation. Being inflexible and allows for more work life balance. - Leadership is known to dangle promotion carrots far before it is feasible with unclear timelines and often no clear path - health coverage is mediocre

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