Needs a general overhaul in management. - Therapist Brave Health Employee Review

1.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

4-week vacation; sick days and holidays. CEUs provided. You get paid whether or not a client shows up.

Cons

Unrealistic expectations all around. There are constant changes to policies and work-related duties, and there aren't any training classes, just endless "job aids" (documents) that you are expected to know how to navigate without training. You are scheduled with "clients" that no one has spoken to for services, who never show up or never wanted the services (they referred by insurance or hospital), and when they don't show up, it lowers your numbers for required hours of care. You are only given an hour to do an intensive biopsychosocial for ALL clients, and are expected to do a Safety Plan, get past diagnosis, detailed eating disorder, trauma, and previous mental health details and history, hospital stay info., drug use history, rehab history, therapy and psychiatry history, all in one hour, so you can't even listen to the client who is expected to come up with all these answers without being triggered, and you have to rush them through it because you have another client at the next hour mark (clients are booked every hour on the hour and you can't be late!); and if your client hasn't filled out the consent forms, you are expected to help them fill them out and complete the assessment...all within the same hour. The support staff can't keep up with their quotas to fill for getting clients scheduled, so they no longer have to help with consent forms (and don't), and it all falls on the therapists to get everything done, with no extra time for documentation. I hope you can understand how stressful this is. Supervisors can try to be supportive, but they are stuck, too. The supervisors with any "power" to do anything, appear not to care about the countless concerns and complaints of being overwhelmed and company's unrealistic expectations; instead they try to gaslight you into taking blame for their poor management and poor training. Don't work here!

Explore other reviews about Brave Health

5.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

good work, great pay, good benefits

Cons

too many hours a day for clients and no time for notes.

1
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and the company provides the equipment. PTO. The clients are great to work with , best part of the job .

Cons

No raise In sight. You will be micromanaged and made to feel like you cannot do anything right. You will burn out. I honestly am leaving therapy and mental health for now and looking into another career. You end the day feeling so drained and questioning your abilities as a therapist.

1
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