Great tech, questionable leadership on the ground - Account Executive Braze Employee Review

3.0
Jul 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great technology with inspiring senior leadership. The roots of Braze are filled with talent and a strong vision.

Cons

Post IPO Braze has turned quite political especially within the sales org. A series of bad hires in SMB leadership have set back certain teams years of progress. The lack of urgency to rectify issues is worrying. If you don't conform or mirror leadership your working life will suffer and they will turn on you to further push their agenda and buy time. SMB leadership are using their position as a stepping stone and care little about developing the talent around them. These hires don't reflect the great Braze culture and are destroying it from the inside out.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

6
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