Nice SG Folks but need to deal with Toxic micro management culture - Talent Aquisition Braze Employee Review

1.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The individuals in the Singapore office are exceptionally kind, welcoming, and friendly. They are genuinely dedicated to working hard and expanding the brand in the APAC region.

Cons

-rigid management that mandates strict adherence to instructions and allows no space for suggestions or feedback. -Insist on arranging job briefing meetings at 5 pm to match UK time zone which doesn't work for hiring managers, was informed to escalate this minor issue to the upper management - get penalized for minor matters such as not copying managers into slack messages, -or being too quiet in the meetings, was taking down notes and trying to familiarize with the organisation hence there is no comment on the discussion - get penalized for voicing out suggestions to improve and streamline the process, -be prepared for lot of "agenda-less" meetings, have to meet the team 3 times a week to catch up and talk about what you did over the weekend :-( -one of Braze's core values is to "take a seat at the table," which does not align with reality.

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Braze Response
2y
Hi there, Thanks for taking the time to share your thoughts on your experience and we’re sorry to hear it wasn’t a positive one. While we’re glad to hear you’ve enjoyed working with our APAC team, we take your comments on management seriously. We do expect everyone at Braze to embody our values, including ‘Take your seat at the table’, as we want every member of our team to feel empowered to make an impact. One of the ways we strive to do this is by providing our people managers with training and resources to support their teams, so we’ll take your feedback onboard. If you’d like to expand on your thoughts, you can reach out at any time via TalentReviews@Braze.com.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

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