Awful Place to Work - Customer Service Representative Bread Financial Employee Review

2.0
Dec 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Extensive training, pay and expensive benefits.

Cons

This a horrible place to work. They have constant turnover, hence not a good place to work. It's stressful with their micromanagement, metrics and how you speak to customers. Even when you don't know the answer to a customers question, you can't put them on hold (or it mess up your metrics), management is slow with guidance in your nesting period and heaven for bid you miss time for any reason. If you don't meet their unattainable metrics, it's three strikes your out. Do not work for this awful employer. The money and benefits aren't worth the stress!

Explore other reviews about Bread Financial

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job stability and healthy work life balance and flexible working arrangements.

Cons

Lower Compensation and annual performance hikes often lag behind.

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

Cons

The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

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