Horrible - Customer Service Representative Bread Financial Employee Review

1.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, and you can get some deals in benefit hub

Cons

They want you to kiss butt, to them, to the verbally abusive customers. If you are a kiss butt you will go far. I was ranked higher than a kiss butt before and she still got noticed. It made no sense. I still didn't get my schedule changed like they said it would with good rankings. They only care about money. People are fake, there are cliques. If you are your own person and just want to do you, don't work here. Fake people everywhere. Watch your back.

Explore other reviews about Bread Financial

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, family oriented, great pay opportunity, and growth.

Cons

Work could get incredibly slow.

avatar
Bread Financial Response
2d
Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The employees! They were some great hard working young adults!

Cons

No meaningful pay progression. Limited recognition for performance.

avatar
Bread Financial Response
2d
Thank you for taking the time to write a review with us. We're sorry to hear that your experience with us has not met your expectations. We understand your frustrations with pay progression and will take your feedback to improve the associate experience. We thank you for your support to the company and wish you all the best with your future endeavors.
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