Not what I expected at Alliance Data Card Services - Anonymous employee Bread Financial Employee Review

Culture here is weird. People here tend to go over and under people’s heads with management decisions. If I make a decision, direct reports complain to higher up and then their decision is supported not mine. Major structure issue, no clear hierarchy or chain of command. Major distrust between tenured and newer employees. Very difficult to work as a team. Tenured employees create unwelcoming environment for new employees. Super stressed. Lack of written procedures to train and do job successfully. No true training plans or what to learn and expect. Management is inflexible to new ideas or suggestions for improvement with the work. They have open door policy but not willing to change their ways and bad habits. Management is not careful with managing expenses for travel and overtime. Job is not what I expected during hiring. Had I done better research or had they been more transparent I wouldn’t have taken this job. Not confident that company can meet targets. Lots of layoffs.