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      Bread Financial

      Engaged Employer

      Bread Financial reviews

      ADS eliminating US jobs - Customer Service Associate Bread Financial Employee Review

      1.0
      Nov 27, 2019
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay, good working conditions

      Cons

      condescending treatment by non hourly employees, also more off shore call centers opened, two call centers will close next year and jobs moved overseas

      avatar
      Bread Financial Response
      6y
      We’ve recognized that our industry, our customers, and our business are evolving. Because we live in a global economy, tapping into a global workforce is a key part of this evolution. Over the years, we’ve been fortunate to find committed, loyal, and productive associates in a dozen cities across the U.S., and now we’ve expanded the Alliance Data family to include great people in places around the world. Thank you for your review.

      Explore other reviews about Bread Financial

      5.0
      Jul 8, 2026
      Senior category specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job stability and healthy work life balance and flexible working arrangements.

      Cons

      Lower Compensation and annual performance hikes often lag behind.

      avatar
      Bread Financial Response
      14h
      Thank you for the review. We appreciate your positive comments regarding work life balance and flexibility as we try to make that a priority for our associates and their well-being. We also understand your concerns regarding compensation and will take that feedback to improve the associate experience for all. We thank you for your 3 years of contribution to the organization and wish you the best.
      1.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

      Cons

      The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

      avatar
      Bread Financial Response
      15h
      Thank you for taking the time to leave a review with us. We understand your frustrations and we appreciate you letting us hear about your experience. We'll be sure to relay your feedback with the appropriate leadership as we strive to improve the associate experience for all. We thank you for your 10 years of contribution to the company and wish you all the best in your future endeavors.
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