Employees > Customers - Customer Care Bread Financial Employee Review

5.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Employees are above customers here. That means if the customer’s wrong you can tell them and you don’t have to put up with any of their bad attitudes either.

Cons

It’s the best CS experience I’ve ever had.

avatar
Bread Financial Response
3y
We value our customers, but we certainly value our associates and their well-being, as well. We attempt to educate our customers while serving them to hopefully avoid future misunderstandings. Thanks for being a part of our amazing service team!

Explore other reviews about Bread Financial

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job stability and healthy work life balance and flexible working arrangements.

Cons

Lower Compensation and annual performance hikes often lag behind.

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

Cons

The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

See reviews by: Helpful|Rating|Date|All