Customer Service - Anonymous employee Bread Financial Employee Review

5.0
Apr 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the better customer service experiences I’ve had in the past 5 years.

Cons

Never fun putting up with rude/angry customers.

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Bread Financial Response
3y
We totally agree with you there -- customer service takes a special set of skills and a lot of patience. Thank you for serving our customers and sharing that it's been a great experience for you! We hope you stay with us!

Explore other reviews about Bread Financial

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job stability and healthy work life balance and flexible working arrangements.

Cons

Lower Compensation and annual performance hikes often lag behind.

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

Cons

The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

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