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      Bread Financial

      Engaged Employer

      Bread Financial reviews

      Position outsourced to India - Customer Service Bread Financial Employee Review

      5.0
      Jan 31, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for great management, remote, great working schedule

      Cons

      Metrics for financials and call transfer rate, sometimes out of agent’s control. We are to service the client ( customer service) not worry about metrics during the shift. Now my position laid off outsourced to India .

      avatar
      Bread Financial Response
      1y
      While we understand some metrics can be challenging to meet, we know they're achievable as they are driven by our associates. We appreciate your feedback as a former associate!

      Explore other reviews about Bread Financial

      5.0
      Jun 18, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, family oriented, great pay opportunity, and growth.

      Cons

      Work could get incredibly slow.

      avatar
      Bread Financial Response
      3d
      Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong learning and development opportunities Supportive and approachable team culture Encourages personal and professional growth

      Cons

      Some growth opportunities may take time.

      avatar
      Bread Financial Response
      3d
      Thank you for taking the time to write a review with us! We're happy to hear that your time with us has met your expectations! We appreciate your feedback as it helps us understand areas we are doing well and areas to improve.
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