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      Bread Financial

      Engaged Employer

      Bread Financial reviews

      great benefits poor executive leadership - Customer Care Specialist Bread Financial Employee Review

      2.0
      Mar 3, 2025
      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits were amazing and the ability to work remotely without constant micro-management was a plus

      Cons

      the executive and mid-level leadership is awful executive leadership eliminated 500 jobs in the US right at the end of the year and mid-level management was responsible for a significant reduction in support for employees with questions or concerns

      avatar
      Bread Financial Response
      1y
      First and foremost - thank you for all of your contributions over the years, we're so happy you're here! We're sorry to read that you feel poorly about some aspects of your experience with us. We encourage you to engage with your People Partner (formerly HR Business Partner) to further address your experience.

      Explore other reviews about Bread Financial

      5.0
      Jun 18, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, family oriented, great pay opportunity, and growth.

      Cons

      Work could get incredibly slow.

      avatar
      Bread Financial Response
      2d
      Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong learning and development opportunities Supportive and approachable team culture Encourages personal and professional growth

      Cons

      Some growth opportunities may take time.

      avatar
      Bread Financial Response
      2d
      Thank you for taking the time to write a review with us! We're happy to hear that your time with us has met your expectations! We appreciate your feedback as it helps us understand areas we are doing well and areas to improve.
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