Great Place for benefits but overall terrible - Customer Care Advocate Bread Financial Employee Review

3.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits, work from home, and flex.

Cons

unrealistic metric goals in both customer care AND collections, no room for growth due to these unrealistic expectations, etc

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Bread Financial Response
1y
Thanks for the review. We appreciate your feedback and we encourage for you to reach out to your PSSP (People Partner) to find a direct solution to your concerns. We take our people and career development very seriously - if you are unhappy with your current situation for career growth, your PSSP can arrange a stretch of flex assignment for you to venture into different areas of the business for you to potentially step into. We appreciate your 2 years of service to the organization!

Explore other reviews about Bread Financial

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers, competitive benefits, and opportunities to learn new skills.

Cons

Work can become busy during peak periods, but it is manageable with good teamwork.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You’ll learn a lot because you will be exposed to a lot of work in short amount of time.

Cons

No employee support You're just a number, not a person If you're not of a certain race, "forget about it"

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Bread Financial Response
1d
Thank you for leaving a review with us. We're sorry to hear that you were disappointed with your time with us. We appreciate your feedback as it helps us understand how we can improve. We wish you all the best in your future endeavors.
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