Customer Service Specialist - Customer Service Specialist Bread Financial Employee Review

2.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

You co-workers are your friends, but don't make the mistake of thinking that the management is. You get to talk to some interesting people and some honestly confused ones about their credit cards. There are some very hilarious stories as well and I've heard some real excuses about why people don't deserve their late fees. The benefits are good and the time off is good - as long as you rank high enough to schedule off ahead of the others in your area.

Cons

There are some serious management issues at the Westminster office. There's a good reason they have a huge sign that is permanently affixed to the side of the building that says NOW HIRING. Changing your schedule is next to impossible.

Explore other reviews about Bread Financial

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Helpful coworkers who are willing to share knowledge

Cons

Fast-paced environment can be challenging at times

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I've had a very positive experience working here. The work environment is supportive, colleagues are helpful, and management encourages professional growth. Overall, it's a great place to build a career.

Cons

No major concerns or areas that stand out as negative.

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Bread Financial Response
6d
Thank you for the positive review! We're happy to hear that you've enjoyed your time working with us. We appreciate your positive comments as it helps us understand what we should focus on and how our associates are receiving it!
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