Does not do right by applicants - Compliance Specialist Breaking Ground Employee Review

I have witnessed them dragging along applicants for a year with promises of an apartment because no one knows what the other is doing with such a high turnover rate. I've seen someone screw up a file at the last minute and all of the documents that were submitted are not accounted for. I've even witnessed someone in senior management who had to take over when someone left accuse a client of fraud and take away their acceptance for an apartment when they had no idea what had been going on for a year with the other person who had been working on their file. I don't know how anyone gets through our system for an apartment who qualifies and deserves it.