Pros
The schedule is pretty decent, and Marie and Casey (directors) were super friendly and helpful, I really really liked them. The kids, although of course there were challenging days, were sweet.
Cons
Well, the reason for the title is because even though I worked at Crossroads, this business is about as Utah County as it can get. A lot of people, including many of my co-workers imo, were fake and gossipy. As almost every review says, the owners are insanely greedy and Natalie cares way more about putting her botox and other plastic surgery on the company credit card than making your working conditions better. When you agree to work there, you have to sign a non-compete, so if you quit, you can't get a job as an RBT until a year has passed. And she will hunt you down if you try. Oh, also, I think some aspects of the ABA therapy that are provided here are ableist. There are a lot of good things about many of the treatment plans, but they use ABA to attempt to get kids to stop stimming and be more "socially acceptable" which I personally think is unnecessary. If it's not interfering with their quality of life or the safety of others, I think attempting to condition them to not do it anymore is cruel.