Communication needs work - Field Support Specialist BrightStar Care Employee Review

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance is a consideration, interpersonal relationships can be built with co-workers if desired, benefits are offered after a year with the company maintaining full time hours

Cons

lack of communication regarding expectations for new clients, a lot of feedback is given after something has occurred rather than preventative measures taken to ensure corrective measures are not needed, lack of training or advancement

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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