No Plan Of Care - Patient Care Assistant (PCA) BrightStar Care Employee Review

1.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

I was terminated because I was begged to cover a shift for a client who had no plan of care, I was on camera and supervising an Alzheimer's patient with no POC or specific instructions,and did not know the knowledge that they as company was supposed to provide their selves. The client told me to do certain things like lay back and take shoes off due to thinking I was an family member, I as a caregiver only wanted to keep the client calm. I was in the dark with no lights and cold and was terminated because I used my sweater as a blanket and looked rested although I reacted Everytime the client was active, and the caregiver prior to me briefly described the client as independent. I felt set up.

Cons

Expectations run high with lack of proper guidance for employees to succeed on their shifts. Pay isn't worth the threats and the accusations that can possibly effect your mentality and professional background.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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