Over promising, under delivering. - Skilled Intake Manager BrightStar Care Employee Review

2.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

4 weeks ago Tyson and Kim are the most compassionate nurses I have ever had the pleasure of working with. Their dedication to their patients is unwavering and should not go unnoticed. They bring so much light and positive energy to both the patients, field staff, and the office. Our lives are better for having met them as they leave a piece of their hearts in every person they meet. You will not find a more caring and compassionate DON or RN Case Manager as they set the highest standard for providing safe and reliable person-centered care.

Cons

Upper management cannot be trusted.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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