Three D’s; Dysfunctional, dishonest, disorganized - CNA/Care Giver BrightStar Care Employee Review

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work various schedules.

Cons

Everything else! Office staff is laughable at best! Completely dishonest and disorganized. They can’t seem to get their stories straight. Good luck talking to them. Very unpleasant demeanor towards their field staff. They always sound like you’re bothering them or it’s a burden to answer your concerns. New owners want to cut cost and cut corners. They will not provide medical gloves for clients requiring them. Making the employees to purchase their own supplies. No health benefits here. Not enough consistent hours. Hourly pay is 17. But they won’t tell you that until you’re on the field. They dock your pay for any extra time worked past the schedule.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

See reviews by: Helpful|Rating|Date|All