Terrible company - Caregiver BrightStar Care Employee Review

1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the office staff are nice but most of them put up a facade.

Cons

You will not get shifts if you dont have experience. They play favoritism where if you pick up alot of shifts and don't call out you will get shiftsoffered. But if you call out or have an emergency they stop talking to you and reaching out to you. As a caregiver this effects your income immensely. They do not care about caregivers. If you have not been staffed for 3 months the system will inactivate you. Its not the best company to be working for, they claim to be a higher standard of care but they do not train their caregivers, everything you learn on your own and deal with patients alone. They dont talk to you or stay on the phone. They want us to figure everything out and take credit.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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