a client screwing, money hungry company - CNA BrightStar Care Employee Review

1.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The only thing I can think of is I love My ("Yes my clients") and their family, and the fact that payday is every weekly.

Cons

This is a company that cares nothing about the Clients, or the employees that are in the actual field doing the foot work And as a CNA you definitely better sit back and keep quiet. You get Way more respect in the Office sitting at a desk behind a cubicle on a phone they even get benefits and 401k. They just started to use the Vesta clock system for care providers and that's no problem there's landline token and cell phone option Bright star did not give the client the right to those options client is to take tokens and hang them on a door knob in the home somewhere. If a client has concerns they never are heard. The second an actual employee on the field with the clients has an Idea, opinion anything to say you are told by the arrogant owner Mr. Wong "the younger gentlemen, who are you? you are nobody to say anything.you are an employee of bright star" like we are products are materialistic things to be owned, you don't have a voice as the face of the company without CNA's, nurses, Ot ,Pt, Clients first and foremost this company wouldn't have one red penny unless Mr. Wong and HR gets out in the field and see what hands on actually is. the list can go on and on but who has the time. Please hear this put your applications in elsewere if you want to be treated with respect and not like a contracted slave with no voice. Work for a company with a boss who believes in equality not Brightstar.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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